DpHost Authentication Service doesn't respond to stop message

[3ICE]

DpHost DpHostW.exe Authentication Service Error 1053 - The service did not respond to the start or control request in a timely fashion:
static.3ice.hu/images/DpHost-DpHostW.exe-Authentication-Service-Error-1053--The-service-did-not-respond-to-the-start-or-control-request-in-a-timely-fashion.png
Hangs indefinitely instead of stopping, slowing my PC down. (5-10 seconds long freeze during shutdown)

DigitalPersona version: 5.30.252a (Others didn't work with my Windows 8 system)

[BugMeNot]

Thank you for contacting DigitalPersona Technical Support.

Effective April 26, 2010, DigitalPersona announced the end-of-sale and end-of life (“EOL”) dates for the DigitalPersona Personal and DigitalPersona File Protection software.

For additional information, please visit us on the web at

If you were requesting assistance with:

• HP ProtectTools - Please contact HP Technical Support at 800-HP invent (800-474-683 800-624-98966).

• Dell DigitalPersona Fingerprint Software - Please contact Dell Technical Support at 800-624-9896.

• ActiveIdentify - Self Service Technical Support is available at

• Microsoft Password Manager - Please contact Microsoft Technical Support at 866-833-7088.

We regret if this has caused you any inconvenience.

Sincerely,
DigitalPersona Developer Support Team
______________________________________________________________________
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[3ICE]

That's sad. Why did the support request form even let me ask for help if you don't actually provide it?
EOL'd products shouldn't be listed among the rest.